These Terms of Service ("Terms") govern your use of the xMedEMR website at xmedemr.com and any related websites, content, and services operated by Experts InfoTech (Pvt) Ltd. ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms.

Note: These Terms cover your use of the xMedEMR website. The use of our xMedEMR software products (the cloud healthcare ERP and LIS) is governed by a separate Master Service Agreement, Data Processing Addendum, and applicable Order Form that you sign when you become a customer.

1. Use of the website

You may use our website to learn about our products, request information, sign up for newsletters, and contact our sales team. You agree not to:

2. Account registration

Some features may require you to register an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your password and for all activity under your account.

3. Intellectual property

All content on the website — including text, graphics, logos, images, videos, code, and software — is the property of Experts InfoTech (Pvt) Ltd. or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent, except as permitted by applicable law (e.g., for personal, non-commercial reference).

4. User-submitted content

When you submit content to us (e.g., via forms, support tickets, or feedback), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content for the purposes of operating, improving, and marketing our services. You represent that you have the right to grant this license.

5. Third-party links and services

Our website may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of those third parties. Access them at your own risk.

6. Disclaimers

The website is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free.

The information on the website is for general informational purposes only and does not constitute medical, legal, or professional advice.

7. Limitation of liability

To the maximum extent permitted by law, in no event shall Experts InfoTech (Pvt) Ltd., its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or goodwill, resulting from your use of the website.

8. Indemnification

You agree to indemnify and hold harmless Experts InfoTech (Pvt) Ltd. and its affiliates from any claim, demand, loss, or expense arising out of your breach of these Terms or your use of the website.

9. Termination

We may suspend or terminate your access to the website at any time, with or without cause, with or without notice. The provisions of these Terms that by their nature should survive termination shall survive.

10. Governing law

These Terms are governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law principles. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

11. Changes to these Terms

We may update these Terms from time to time. The "last updated" date at the top reflects the latest revision. Material changes will be notified via a prominent notice on our website. Your continued use of the website after changes take effect constitutes acceptance of the updated Terms.

12. Contact us

For any questions about these Terms, contact us at: